Refund Policy

Last updated 19 September 2026

14 days, no questions asked

If a Matrabhed product is not right for you, write to abdulhady.aariyan@gmail.com within 14 days of your purchase and we will refund it in full. You do not have to give a reason. We aim to reply within two business days and to issue the refund the same day we reply.

After 14 days

We will still refund the unused part of a subscription if the product stopped working and we could not fix it, if you were charged twice, if a renewal charged you after you had cancelled, or if we discontinue a product you are paying for. Ask us, and if the situation is genuinely our fault we will make it right.

How to cancel

You can cancel a subscription at any time from the link in your purchase receipt, or by emailing us. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for. We do not charge a cancellation fee.

How the money is returned

Refunds go back to the original payment method. Purchases made on our websites are processed by our reseller Paddle.com Market Ltd, and refunds are issued through them; the money usually appears within five to ten business days depending on your bank. Purchases made inside an Android app are handled by Google Play, and those refunds follow Google's process — email us and we will help.

Free trials and free tiers

Where a product has a free tier or a trial, nothing is charged until you choose a paid plan, so there is nothing to refund unless a charge was made in error.

Your statutory rights

Nothing in this policy affects rights you have under the consumer law where you live, including any right to cancel a digital purchase.